Published on in Vol 7, No 4 (2021): Oct-Dec

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/27850, first published .
Chatbot for Health Care and Oncology Applications Using Artificial Intelligence and Machine Learning: Systematic Review

Chatbot for Health Care and Oncology Applications Using Artificial Intelligence and Machine Learning: Systematic Review

Chatbot for Health Care and Oncology Applications Using Artificial Intelligence and Machine Learning: Systematic Review

Authors of this article:

Lu Xu1, 2 Author Orcid Image ;   Leslie Sanders3 Author Orcid Image ;   Kay Li4 Author Orcid Image ;   James C L Chow5, 6 Author Orcid Image

Journals

  1. Yang L, Ng W, Lei X, Tan S, Wang Z, Yan M, Pargi M, Zhang X, Lim J, Gunasekeran D, Tan F, Lee C, Yeo K, Tan H, Ho H, Tan B, Wong T, Kwek K, Goh R, Liu Y, Ting D. Development and testing of a multi-lingual Natural Language Processing-based deep learning system in 10 languages for COVID-19 pandemic crisis: A multi-center study. Frontiers in Public Health 2023;11 View
  2. Adeoye J, Akinshipo A, Koohi-Moghadam M, Thomson P, Su Y. Construction of machine learning-based models for cancer outcomes in low and lower-middle income countries: A scoping review. Frontiers in Oncology 2022;12 View
  3. Prasitpuriprecha C, Pitakaso R, Gonwirat S, Enkvetchakul P, Preeprem T, Jantama S, Kaewta C, Weerayuth N, Srichok T, Khonjun S, Nanthasamroeng N. Embedded AMIS-Deep Learning with Dialog-Based Object Query System for Multi-Class Tuberculosis Drug Response Classification. Diagnostics 2022;12(12):2980 View
  4. Cohen Y, Amorim M, Reis J. Artificial Intelligence Trends and Applications in Service Systems. Applied Sciences 2022;12(24):13032 View
  5. Peng M, Wickersham J, Altice F, Shrestha R, Azwa I, Zhou X, Halim M, Ikhtiaruddin W, Tee V, Kamarulzaman A, Ni Z. Formative Evaluation of the Acceptance of HIV Prevention Artificial Intelligence Chatbots By Men Who Have Sex With Men in Malaysia: Focus Group Study. JMIR Formative Research 2022;6(10):e42055 View
  6. Rebelo N, Sanders L, Li K, Chow J. Learning the Treatment Process in Radiotherapy Using an Artificial Intelligence–Assisted Chatbot: Development Study. JMIR Formative Research 2022;6(12):e39443 View
  7. Luca S, Clausen M, Shaw A, Lee W, Krishnapillai S, Adi-Wauran E, Faghfoury H, Costain G, Jobling R, Aronson M, Liston E, Silver J, Shuman C, Chad L, Hayeems R, Bombard Y, Bernier F, Brudno M, Carroll J, Cohn R, Dhalla I, Friedman J, Hewson S, Jamieson T, Kodida R, Laberge A, Lerner-Ellis J, Mamdani M, Marshall C, Osmond M, Pham Q, Reble E, Rudzicz F, Seto E, Shastri-Estrada S, Smith M, Thorpe K, Ungar W. Finding the sweet spot: a qualitative study exploring patients’ acceptability of chatbots in genetic service delivery. Human Genetics 2023;142(3):321 View
  8. Walters N, Lindsey-Mills Z, Brangan A, Savage S, Schmidlen T, Morgan K, Tricou E, Betts M, Jones L, Sturm A, Campbell-Salome G. Facilitating family communication of familial hypercholesterolemia genetic risk: Assessing engagement with innovative chatbot technology from the IMPACT-FH study. PEC Innovation 2023;2:100134 View
  9. Sinha R, Deb Roy A, Kumar N, Mondal H. Applicability of ChatGPT in Assisting to Solve Higher Order Problems in Pathology. Cureus 2023 View
  10. Daniel T, de Chevigny A, Champrigaud A, Valette J, Sitbon M, Jardin M, Chevalier D, Renet S. Answering Hospital Caregivers’ Questions at Any Time: Proof-of-Concept Study of an Artificial Intelligence–Based Chatbot in a French Hospital. JMIR Human Factors 2022;9(4):e39102 View
  11. Scerri A, Morin K. Using chatbots like ChatGPT to support nursing practice. Journal of Clinical Nursing 2023;32(15-16):4211 View
  12. Taecharungroj V. “What Can ChatGPT Do?” Analyzing Early Reactions to the Innovative AI Chatbot on Twitter. Big Data and Cognitive Computing 2023;7(1):35 View
  13. Chow J, Sanders L, Li K. Design of an Educational Chatbot Using Artificial Intelligence in Radiotherapy. AI 2023;4(1):319 View
  14. Rodriguez‐Arrastia M, Martinez‐Ortigosa A, Ruiz‐Gonzalez C, Ropero‐Padilla C, Roman P, Sanchez‐Labraca N. Experiences and perceptions of final‐year nursing students of using a chatbot in a simulated emergency situation: A qualitative study. Journal of Nursing Management 2022;30(8):3874 View
  15. Chang I, Shih Y, Kuo K. Why would you use medical chatbots? interview and survey. International Journal of Medical Informatics 2022;165:104827 View
  16. D'Amico R, White T, Shah H, Langer D. I Asked a ChatGPT to Write an Editorial About How We Can Incorporate Chatbots Into Neurosurgical Research and Patient Care…. Neurosurgery 2023;92(4):663 View
  17. Hayakawa M, Watanabe O, Shiga K, Fujishita M, Yamaki C, Ogo Y, Takahashi T, Ikeguchi Y, Takayama T. Exploring types of conversational agents for resolving cancer patients’ questions and concerns: Analysis of 100 telephone consultations on breast cancer. Patient Education and Counseling 2023;106:75 View
  18. Okonkwo C, Amusa L, Twinomurinzi H. COVID-Bot, an Intelligent System for COVID-19 Vaccination Screening: Design and Development. JMIR Formative Research 2022;6(10):e39157 View
  19. Gupta L, Krusche M, Venerito V, Hügle T. Harnessing the potential of digital rheumatology. Health Policy and Technology 2023;12(1):100730 View
  20. Boggiss A, Consedine N, Hopkins S, Silvester C, Jefferies C, Hofman P, Serlachius A. Improving the Well-being of Adolescents With Type 1 Diabetes During the COVID-19 Pandemic: Qualitative Study Exploring Acceptability and Clinical Usability of a Self-compassion Chatbot. JMIR Diabetes 2023;8:e40641 View
  21. Taber P, Armin J, Orozco G, Del Fiol G, Erdrich J, Kawamoto K, Israni S. Artificial Intelligence and Cancer Control: Toward Prioritizing Justice, Equity, Diversity, and Inclusion (JEDI) in Emerging Decision Support Technologies. Current Oncology Reports 2023;25(5):387 View
  22. Terblanche N, Kidd M. Adoption Factors and Moderating Effects of Age and Gender That Influence the Intention to Use a Non-Directive Reflective Coaching Chatbot. SAGE Open 2022;12(2):215824402210961 View
  23. Ghosh A, Bir A. Evaluating ChatGPT's Ability to Solve Higher-Order Questions on the Competency-Based Medical Education Curriculum in Medical Biochemistry. Cureus 2023 View
  24. Chow J, Sanders L, Li K. Impact of ChatGPT on medical chatbots as a disruptive technology. Frontiers in Artificial Intelligence 2023;6 View
  25. Tawfik E, Ghallab E, Moustafa A. A nurse versus a chatbot ‒ the effect of an empowerment program on chemotherapy-related side effects and the self-care behaviors of women living with breast Cancer: a randomized controlled trial. BMC Nursing 2023;22(1) View
  26. Nehme M, Schneider F, Perrin A, Sum Yu W, Schmitt S, Violot G, Ducrot A, Tissandier F, Posfay-Barbe K, Guessous I. The Development of a Chatbot Technology to Disseminate Post–COVID-19 Information: Descriptive Implementation Study. Journal of Medical Internet Research 2023;25:e43113 View
  27. Lo C. What Is the Impact of ChatGPT on Education? A Rapid Review of the Literature. Education Sciences 2023;13(4):410 View
  28. Clark T. Investigating the Use of an Artificial Intelligence Chatbot with General Chemistry Exam Questions. Journal of Chemical Education 2023;100(5):1905 View
  29. Han S. The Contributions of Information and Communications Technology on the Sustainable Development of Artificial Intelligence in the Medical Field. Journal of Innovation and Development 2023;2(2):86 View
  30. Papachristou N, Kotronoulas G, Dikaios N, Allison S, Eleftherochorinou H, Rai T, Kunz H, Barnaghi P, Miaskowski C, Bamidis P. Digital Transformation of Cancer Care in the Era of Big Data, Artificial Intelligence and Data-Driven Interventions: Navigating the Field. Seminars in Oncology Nursing 2023;39(3):151433 View
  31. Giansanti D. The Chatbots Are Invading Us: A Map Point on the Evolution, Applications, Opportunities, and Emerging Problems in the Health Domain. Life 2023;13(5):1130 View
  32. Papachristou N, Kartsidis P, Anagnostopoulou A, Marshall-McKenna R, Kotronoulas G, Collantes G, Valdivieso B, Santaballa A, Conde-Moreno A, Domenech J, Kokoroskos E, Papachristou P, Sountoulides P, Levva S, Avgitidou K, Tychala C, Bakogiannis C, Stafylas P, Ramon Z, Serrano A, Tavares V, Fernandez-Luque L, Hors-Fraile S, Billis A, Bamidis P. A Smart Digital Health Platform to Enable Monitoring of Quality of Life and Frailty in Older Patients with Cancer: A Mixed-Methods, Feasibility Study Protocol. Seminars in Oncology Nursing 2023;39(3):151437 View
  33. Ramadhani C. Chatbots in Pharmacy: A Boon or a Bane for Patient Care and Pharmacy Practice?. Sciences of Pharmacy 2023;2(3):1 View
  34. Lo C, Hew K. A review of integrating AI-based chatbots into flipped learning: new possibilities and challenges. Frontiers in Education 2023;8 View
  35. Amin R, Darwin R, Dey B, Dhama K, Bin Emran T. Examining the differences between how doctors and artificial intelligence chatbots handle patient symptoms. International Journal of Surgery 2023;109(10):2892 View
  36. Nadarzynski T, Lunt A, Knights N, Bayley J, Llewellyn C. “But can chatbots understand sex?” Attitudes towards artificial intelligence chatbots amongst sexual and reproductive health professionals: An exploratory mixed-methods study. International Journal of STD & AIDS 2023;34(11):809 View
  37. Yang H, Wang F, Greenblatt M, Huang S, Zhang Y. AI Chatbots in Clinical Laboratory Medicine: Foundations and Trends. Clinical Chemistry 2023;69(11):1238 View
  38. Rao A, Pang M, Kim J, Kamineni M, Lie W, Prasad A, Landman A, Dreyer K, Succi M. Assessing the Utility of ChatGPT Throughout the Entire Clinical Workflow: Development and Usability Study. Journal of Medical Internet Research 2023;25:e48659 View
  39. Chakraborty C, Pal S, Bhattacharya M, Dash S, Lee S. Overview of Chatbots with special emphasis on artificial intelligence-enabled ChatGPT in medical science. Frontiers in Artificial Intelligence 2023;6 View
  40. Wu D, Bibault J. Pilot applications of GPT-4 in radiation oncology: Summarizing patient symptom intake and targeted chatbot applications. Radiotherapy and Oncology 2024;190:109978 View
  41. Bindra S, Jain R. Artificial intelligence in medical science: a review. Irish Journal of Medical Science (1971 -) 2024;193(3):1419 View
  42. Turner J. Cancer Care by Committee to be Superseded by Personal Physician–Patient Partnership Informed by Artificial Intelligence. Cancer Biotherapy and Radiopharmaceuticals 2023;38(8):497 View
  43. Fayos De Arizón L, Viera E, Pilco M, Perera A, De Maeztu G, Nicolau A, Furlano M, Torra R. Artificial intelligence: a new field of knowledge for nephrologists?. Clinical Kidney Journal 2023;16(12):2314 View
  44. Ahmad A, Premanandan S, Langegård U, Cajander Å, Johansson B, Carlsson M, Tiblom Ehrsson Y. Positive Design Framework for Carer eSupport: Qualitative Study to Support Informal Caregivers of Patients With Head and Neck Cancer in Sweden. JMIR Cancer 2023;9:e45748 View
  45. Iannantuono G, Bracken-Clarke D, Floudas C, Roselli M, Gulley J, Karzai F. Applications of large language models in cancer care: current evidence and future perspectives. Frontiers in Oncology 2023;13 View
  46. Martins J, Branco F, Mamede H. Combining low-code development with ChatGPT to novel no-code approaches: A focus-group study. Intelligent Systems with Applications 2023;20:200289 View
  47. Yeo M, Lim S, Kumar A, Thompson A. Calculator for predicting the probability of faculty promotion in an academic medical centre. BMJ Leader 2023:leader-2023-000861 View
  48. Au J, Falloon C, Ravi A, Ha P, Le S. A Beta-Prototype Chatbot for Increasing Health Literacy of Patients With Decompensated Cirrhosis: Usability Study. JMIR Human Factors 2023;10:e42506 View
  49. Lee M, Contreras Alejandro J, IJsselsteijn W. Cultivating Gratitude with a Chatbot. International Journal of Human–Computer Interaction 2023:1 View
  50. Chen N, Huang C, Fan C, Lu L, Lin F, Liao J, Guo J. User Evaluation of a Chat-Based Instant Messaging Support Health Education Program for Patients With Chronic Kidney Disease: Preliminary Findings of a Formative Study. JMIR Formative Research 2023;7:e45484 View
  51. Webster E, Ahsan M, Perez L, Levi S, Thomas C, Christos P, Hickner A, Hamilton J, Babagbemi K, Cantillo E, Holcomb K, Chapman-Davis E, Sharaf R, Frey M. Chatbot Artificial Intelligence for Genetic Cancer Risk Assessment and Counseling: A Systematic Review and Meta-Analysis. JCO Clinical Cancer Informatics 2023;(7) View
  52. Suppadungsuk S, Thongprayoon C, Miao J, Krisanapan P, Qureshi F, Kashani K, Cheungpasitporn W. Exploring the Potential of Chatbots in Critical Care Nephrology. Medicines 2023;10(10):58 View
  53. You Y, Tsai C, Li Y, Ma F, Heron C, Gui X. Beyond Self-diagnosis: How a Chatbot-based Symptom Checker Should Respond. ACM Transactions on Computer-Human Interaction 2023;30(4):1 View
  54. Zhou Y. Realizing the Dream of Precision Oncology. The Journal of Molecular Diagnostics 2023;25(12):851 View
  55. Shane-Carson K, Smith D, Smith A, Seeley C. Retrospective chart analysis to determine the impact of a patient-facing digital risk stratification tool combined with a clinical screener for hereditary cancer genetic risk assessment triage in a community oncology clinic. Journal of Community Genetics 2023 View
  56. Singh B, Olds T, Brinsley J, Dumuid D, Virgara R, Matricciani L, Watson A, Szeto K, Eglitis E, Miatke A, Simpson C, Vandelanotte C, Maher C. Systematic review and meta-analysis of the effectiveness of chatbots on lifestyle behaviours. npj Digital Medicine 2023;6(1) View
  57. Patil N, Huang R, van der Pol C, Larocque N. Comparative Performance of ChatGPT and Bard in a Text-Based Radiology Knowledge Assessment. Canadian Association of Radiologists Journal 2024;75(2):344 View
  58. Yamson G. Immediacy as a better service: Analysis of limitations of the use of ChatGPT in library services. Information Development 2023 View
  59. Dhopte A, Bagde H. Smart Smile: Revolutionizing Dentistry With Artificial Intelligence. Cureus 2023 View
  60. Orpin J, Rodriguez A, Harrop D, Mills E, Campbell F, Martin-Kerry J, Turner J, Horsman J, Painter J, Julian M, Dimitri P, Howsley P, Swallow V. Supportive use of digital technologies during transition to adult healthcare for young people with long-term conditions, focusing on Type 1 diabetes mellitus: A scoping review. Journal of Child Health Care 2023 View
  61. Albino de Queiroz D, Silva Passarello R, Veloso de Moura Fé V, Rossini A, Folchini da Silveira E, Aparecida Isquierdo Fonseca de Queiroz E, André da Costa C. A wearable chatbot-based model for monitoring colorectal cancer patients in the active phase of treatment. Healthcare Analytics 2023;4:100257 View
  62. Lim Z, Pushpanathan K, Yew S, Lai Y, Sun C, Lam J, Chen D, Goh J, Tan M, Sheng B, Cheng C, Koh V, Tham Y. Benchmarking large language models’ performances for myopia care: a comparative analysis of ChatGPT-3.5, ChatGPT-4.0, and Google Bard. eBioMedicine 2023;95:104770 View
  63. Al Kuwaiti A, Nazer K, Al-Reedy A, Al-Shehri S, Al-Muhanna A, Subbarayalu A, Al Muhanna D, Al-Muhanna F. A Review of the Role of Artificial Intelligence in Healthcare. Journal of Personalized Medicine 2023;13(6):951 View
  64. Bond A, Mccay K, Lal S. Artificial intelligence & clinical nutrition: What the future might have in store. Clinical Nutrition ESPEN 2023;57:542 View
  65. Lozano A, Blanco Fontao C. Is the Education System Prepared for the Irruption of Artificial Intelligence? A Study on the Perceptions of Students of Primary Education Degree from a Dual Perspective: Current Pupils and Future Teachers. Education Sciences 2023;13(7):733 View
  66. Annamalai N, Rashid R, Munir Hashmi U, Mohamed M, Harb Alqaryouti M, Eddin Sadeq A. Using chatbots for English language learning in higher education. Computers and Education: Artificial Intelligence 2023;5:100153 View
  67. Zhao J. Nursing in a posthuman era: Towards a technology-integrated ecosystem of care. International Journal of Nursing Sciences 2023;10(3):398 View
  68. Zhao Y, Gao C, Zhang L, Gao X, Zhang Z. The application of chatbot in gastroenterology nursing. Gastroenterology & Endoscopy 2023;1(3):136 View
  69. Ramamurthi A, Are C, Kothari A. From ChatGPT to Treatment: the Future of AI and Large Language Models in Surgical Oncology. Indian Journal of Surgical Oncology 2023;14(3):537 View
  70. Passanante A, Pertwee E, Lin L, Lee K, Wu J, Larson H. Conversational AI and Vaccine Communication: Systematic Review of the Evidence. Journal of Medical Internet Research 2023;25:e42758 View
  71. Ge W, Rice H, Sheikh I, Westover M, Weathers A, Jones L, Moura L. Improving Neurology Clinical Care With Natural Language Processing Tools. Neurology 2023;101(22):1010 View
  72. Davis R, Ayo‐Ajibola O, Lin M, Swanson M, Chambers T, Kwon D, Kokot N. Evaluation of Oropharyngeal Cancer Information from Revolutionary Artificial Intelligence Chatbot. The Laryngoscope 2024;134(5):2252 View
  73. Alanzi T, Alotaibi R, Alajmi R, Bukhamsin Z, Fadaq K, AlGhamdi N, Bu Khamsin N, Alzahrani L, Abdullah R, Alsayer R, Al Muarfaj A, Alanzi N. Barriers and Facilitators of Artificial Intelligence in Family Medicine: An Empirical Study With Physicians in Saudi Arabia. Cureus 2023 View
  74. Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2023:1 View
  75. Bagde H, Dhopte A, Alam M, Basri R. A systematic review and meta-analysis on ChatGPT and its utilization in medical and dental research. Heliyon 2023;9(12):e23050 View
  76. Malik S, Zaheer S. ChatGPT as an aid for pathological diagnosis of cancer. Pathology - Research and Practice 2024;253:154989 View
  77. Khoury C, Enver N, Paderno A, Ratti E, Rameau A. Using Generative Artificial Intelligence in the Production and Dissemination of Innovation in Otolaryngology—Ethical Considerations. Otolaryngology–Head and Neck Surgery 2024;170(6):1607 View
  78. Dang F, Samarasena J. Generative Artificial Intelligence for Gastroenterology: Neither Friend nor Foe. American Journal of Gastroenterology 2023;118(12):2146 View
  79. Suresh K, Hill P, Kahn C, Schnall M, Rosen M, Zafar H, Trerotola S, Cook T. Quality Improvement Report: Design and Implementation of a Radiology E-Consult Service. RadioGraphics 2023;43(12) View
  80. Suárez A, Jiménez J, Llorente de Pedro M, Andreu-Vázquez C, Díaz-Flores García V, Gómez Sánchez M, Freire Y. Beyond the Scalpel: Assessing ChatGPT's potential as an auxiliary intelligent virtual assistant in oral surgery. Computational and Structural Biotechnology Journal 2024;24:46 View
  81. Ali H, Patel P, Obaitan I, Mohan B, Sohail A, Smith-Martinez L, Lambert K, Gangwani M, Easler J, Adler D. Evaluating the performance of ChatGPT in responding to questions about endoscopic procedures for patients. iGIE 2023;2(4):553 View
  82. Tirumala A, Mishra S, Trivedi N, Shivakumar D, Singh A, Shariff S. A cross-sectional study to assess response generated by ChatGPT and ChatSonic to patient queries about Epilepsy. Telematics and Informatics Reports 2024;13:100110 View
  83. Huang M, Ki E. Examining the Effect of Anthropomorphic Design Cues on Healthcare Chatbots Acceptance and Organization-Public Relationships: Trust in a Warm Human Vs. a Competent Machine. International Journal of Human–Computer Interaction 2023:1 View
  84. Mohammad‐Rahimi H, Ourang S, Pourhoseingholi M, Dianat O, Dummer P, Nosrat A. Validity and reliability of artificial intelligence chatbots as public sources of information on endodontics. International Endodontic Journal 2024;57(3):305 View
  85. Salako O, Enyi A, Miesfeldt S, Kabukye J, Ngoma M, Namisango E, LeBaron V, Sisimayi C, Ebenso B, Lorenz K, Wang Y, Ryan Wolf J, van den Hurk C, Allsop M. Remote Symptom Monitoring to Enhance the Delivery of Palliative Cancer Care in Low-Resource Settings: Emerging Approaches from Africa. International Journal of Environmental Research and Public Health 2023;20(24):7190 View
  86. Allen C, Neil G, Halbert C, Sterba K, Nietert P, Welch B, Lenert L. Barriers and facilitators to the implementation of family cancer history collection tools in oncology clinical practices. Journal of the American Medical Informatics Association 2024;31(3):631 View
  87. Ma Y, Achiche S, Pomey M, Paquette J, Adjtoutah N, Vicente S, Engler K, Laymouna M, Lessard D, Lemire B, Asselah J, Therrien R, Osmanlliu E, Zawati M, Joly Y, Lebouché B. Adapting and Evaluating an AI-Based Chatbot Through Patient and Stakeholder Engagement to Provide Information for Different Health Conditions: Master Protocol for an Adaptive Platform Trial (the MARVIN Chatbots Study). JMIR Research Protocols 2024;13:e54668 View
  88. Inam M, Sheikh S, Minhas A, Vaughan E, Krittanawong C, Samad Z, Lavie C, Khoja A, D'Cruze M, Slipczuk L, Alarakhiya F, Naseem A, Haider A, Virani S. A review of top cardiology and cardiovascular medicine journal guidelines regarding the use of generative artificial intelligence tools in scientific writing. Current Problems in Cardiology 2024;49(3):102387 View
  89. Pawar V, Katore D. Chatbot-driven supportive care in oral oncology: Addressing patient information needs. Oral Oncology Reports 2024;9:100169 View
  90. Szczesniewski J, Ramoso Alba A, Rodríguez Castro P, Lorenzo Gómez M, Sainz González J, Llanes González L. Calidad de información de ChatGPT, BARD y Copilot acerca de patología urológica en inglés y en español. Actas Urológicas Españolas 2024;48(5):398 View
  91. Sezgin E. Redefining Virtual Assistants in Health Care: The Future With Large Language Models. Journal of Medical Internet Research 2024;26:e53225 View
  92. Cohen A, Schwamm L. Digital Health for Oncological Care. The Cancer Journal 2024;30(1):34 View
  93. Sien S, Kobekyaa F, Puts M, Currie L, Tompson M, Hedges P, McGrenere J, Mariano C, Haase K. Tailored Self-Management App to Support Older Adults With Cancer and Multimorbidity: Development and Usability Testing. JMIR Aging 2024;7:e53163 View
  94. Wang M, Wang M, Xu X, Yang L, Cai D, Yin M. Unleashing ChatGPT's Power: A Case Study on Optimizing Information Retrieval in Flipped Classrooms via Prompt Engineering. IEEE Transactions on Learning Technologies 2024;17:629 View
  95. Liang S, Li R, Lan B, Chu Y, Zhang M, Li L. Untouchable them: the effect of chatbot gender on angry customers. Journal of Research in Interactive Marketing 2024 View
  96. Yang S, Barwise A, Perrucci A, Bartz D. Equitable abortion care for patients with non-English language preference. Contraception 2024;133:110389 View
  97. Babu A, Boddu S. BERT-Based Medical Chatbot: Enhancing Healthcare Communication through Natural Language Understanding. Exploratory Research in Clinical and Social Pharmacy 2024:100419 View
  98. Alam K, Kumar A, Samiullah F. Prospectives and drawbacks of ChatGPT in healthcare and clinical medicine. AI and Ethics 2024 View
  99. Kim H. The Effects of Artificial Intelligence Chatbots on Women’s Health: A Systematic Review and Meta-Analysis. Healthcare 2024;12(5):534 View
  100. Szczesniewski J, Ramos Alba A, Rodríguez Castro P, Lorenzo Gómez M, Sainz González J, Llanes González L. Quality of information about urologic pathology in English and Spanish from ChatGPT, BARD, and Copilot. Actas Urológicas Españolas (English Edition) 2024;48(5):398 View
  101. Shen S, Perez-Heydrich C, Xie D, Nellis J. ChatGPT vs. web search for patient questions: what does ChatGPT do better?. European Archives of Oto-Rhino-Laryngology 2024;281(6):3219 View
  102. Chakravorty S, Aulakh B, Shil M, Nepale M, Puthenkandathil R, Syed W. Role of Artificial Intelligence (AI) in Dentistry: A Literature Review. Journal of Pharmacy and Bioallied Sciences 2024;16(Suppl 1):S14 View
  103. Kuvshinchikov V, De Sousa Sasaki T. ChatGPT na medicina do século XXI: avanços, desafios éticos e limitações inerentes. Health Residencies Journal - HRJ 2024;5(23) View
  104. Chen Y, Esmaeilzadeh P. Generative AI in Medical Practice: In-Depth Exploration of Privacy and Security Challenges. Journal of Medical Internet Research 2024;26:e53008 View
  105. Deps P, Yotsu R, Furriel B, de Oliveira B, de Lima S, Loureiro R. The potential role of artificial intelligence in the clinical management of Hansen’s disease (leprosy). Frontiers in Medicine 2024;11 View
  106. Mu Y, He D. The Potential Applications and Challenges of ChatGPT in the Medical Field. International Journal of General Medicine 2024;Volume 17:817 View
  107. Kurniawan M, Handiyani H, Nuraini T, Hariyati R, Sutrisno S. A systematic review of artificial intelligence-powered (AI-powered) chatbot intervention for managing chronic illness. Annals of Medicine 2024;56(1) View
  108. Abavisani M, Khoshrou A, Karbas Foroushan S, Sahebkar A. Chatting with artificial intelligence to combat antibiotic resistance: Opportunities and challenges. Current Research in Biotechnology 2024;7:100197 View
  109. Chow J, Wong V, Li K. Generative Pre-Trained Transformer-Empowered Healthcare Conversations: Current Trends, Challenges, and Future Directions in Large Language Model-Enabled Medical Chatbots. BioMedInformatics 2024;4(1):837 View
  110. Crisafulli S, Ciccimarra F, Bellitto C, Carollo M, Carrara E, Stagi L, Triola R, Capuano A, Chiamulera C, Moretti U, Santoro E, Tozzi A, Recchia G, Trifirò G. Artificial intelligence for optimizing benefits and minimizing risks of pharmacological therapies: challenges and opportunities. Frontiers in Drug Safety and Regulation 2024;4 View
  111. Yahagi M, Hiruta R, Miyauchi C, Tanaka S, Taguchi A, Yaguchi Y. Comparison of Conventional Anesthesia Nurse Education and an Artificial Intelligence Chatbot (ChatGPT) Intervention on Preoperative Anxiety: A Randomized Controlled Trial. Journal of PeriAnesthesia Nursing 2024 View
  112. Eriç A, Özgür E, Asker Ö, Bekiroğlu N. ChatGPT ve Sağlık Bilimlerinde Kullanımı. Celal Bayar Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi 2024;11(1):176 View
  113. Abbasian M, Khatibi E, Azimi I, Oniani D, Shakeri Hossein Abad Z, Thieme A, Sriram R, Yang Z, Wang Y, Lin B, Gevaert O, Li L, Jain R, Rahmani A. Foundation metrics for evaluating effectiveness of healthcare conversations powered by generative AI. npj Digital Medicine 2024;7(1) View
  114. Peña-Cáceres O, Tavara-Ramos A, Correa-Calle T, More-More M. WhatsApp-Based Cloud Service Chatbot Application for Emergencies or Disasters. Journal of Advances in Information Technology 2024;15(3):435 View
  115. Laymouna M, Ma Y, Lessard D, Schuster T, Engler K, Lebouché B. Roles, Users, Benefits and Limitations of Chatbots in Healthcare: A Rapid Review (Preprint). Journal of Medical Internet Research 2024 View
  116. Matharaarachchi A, Mendis W, Randunu K, De Silva D, Gamage G, Moraliyage H, Mills N, Jennings A. Optimizing Generative AI Chatbots for Net-Zero Emissions Energy Internet-of-Things Infrastructure. Energies 2024;17(8):1935 View
  117. Zhou J, Liang Z, Fang Y, Zhou Z. Exploring Public Response to ChatGPT With Sentiment Analysis and Knowledge Mapping. IEEE Access 2024;12:50504 View
  118. Gül Ş, Erdemir İ, Hanci V, Aydoğmuş E, Erkoç Y. How artificial intelligence can provide information about subdural hematoma: Assessment of readability, reliability, and quality of ChatGPT, BARD, and perplexity responses. Medicine 2024;103(18):e38009 View
  119. Olver I. Ethics of artificial intelligence in supportive care in cancer. Medical Journal of Australia 2024;220(10):499 View
  120. Lenton‐Brym A, Collins A, Lane J, Busso C, Ouyang J, Fitzpatrick S, Kuo J, Monson C. Using machine learning to increase access to and engagement with trauma‐focused interventions for posttraumatic stress disorder. British Journal of Clinical Psychology 2024 View
  121. Grassini E, Buzzi M, Leporini B, Vozna A. A systematic review of chatbots in inclusive healthcare: insights from the last 5 years. Universal Access in the Information Society 2024 View
  122. Yuan Y, Li H, Sawaengdist A. The impact of ChatGPT on learners in English academic writing: opportunities and challenges in education. Language Learning in Higher Education 2024;14(1):41 View
  123. Piazza D, Martorana F, Curaba A, Sambataro D, Valerio M, Firenze A, Pecorino B, Scollo P, Chiantera V, Scibilia G, Vigneri P, Gebbia V, Scandurra G. The Consistency and Quality of ChatGPT Responses Compared to Clinical Guidelines for Ovarian Cancer: A Delphi Approach. Current Oncology 2024;31(5):2796 View
  124. Sezgin E, Kocaballi A, Dolce M, Skeens M, Militello L, Huang Y, Stevens J, Kemper A. Chatbot for social needs screening and resource sharing with vulnerable families: Iterative design and evaluation study (Preprint). JMIR Human Factors 2024 View
  125. Washington C, Abouyared M, Karanth S, Braithwaite D, Birkeland A, Silverman D, Chen S. The Use of Chatbots in Head and Neck Mucosal Malignancy Treatment Recommendations. Otolaryngology–Head and Neck Surgery 2024 View
  126. Amin Kuhail M, Bahja M, Al-Shamaileh O, Thomas J, Alkazemi A, Negreiros J. Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-Based Advising System Case. IEEE Access 2024;12:71761 View

Books/Policy Documents

  1. Chow J. Artificial Intelligence in Medicine. View
  2. Damane B, Mkhize-Kwitshana Z, Kgokolo M, Luvhengo T, Dlamini Z. Artificial Intelligence and Precision Oncology. View
  3. Ferreira R, Gregório P, Coelho L, Reis S. Exploring the Convergence of Computer and Medical Science Through Cloud Healthcare. View
  4. Hammad R, Bhaja M, Patel J. Trends, Applications, and Challenges of Chatbot Technology. View
  5. Solanki R, Rajawat A, Gadekar A, Patil M. Handbook of Research on Instructional Technologies in Health Education and Allied Disciplines. View
  6. El rhatassi F, El Ghali B, Daoudi N. Proceedings of the 6th International Conference on Big Data and Internet of Things. View
  7. Tiwari A, Chugh A, Sharma A. Innovations in Artificial Intelligence and Human-Computer Interaction in the Digital Era. View
  8. Saeed R, Saeed M, Ahmed Z, Hashim A. Applications of Machine Learning in UAV Networks. View
  9. Potluri R, Vajjhala N. Data Envelopment Analysis (DEA) Methods for Maximizing Efficiency. View
  10. Jaboob A, Durrah O, Chakir A. Engineering Applications of Artificial Intelligence. View
  11. Agarwal N, Nupur , Paul P, Mishra S. Multi-Omics Analysis of the Human Microbiome. View