Deconstructing Cancer Patient Information Seeking in a Consumer Health Library Toward Developing a Virtual Information Consult for Cancer Patients and Their Caregivers: A Qualitative, Instrumental Case Study

Janet Papadakos   ¹ , MEd ;   Aileen Trang   ^{1 *} , MSc ;   Alaina B Cyr   ^{1 *} , BSc ;   Nazek Abdelmutti   ¹ , MSc ;   Meredith E Giuliani   ^{1, 2, 3} , MBBS, MEd, FRCPC ;   Michelle Snow   ¹ , MLIS ;   Tara McCurdie   ⁴ , BASc, PEng ;   Menaka Pulandiran   ⁵ , BSc ;   Sara Urowitz   ⁶ , MA, MSW, PhD ;   David Wiljer   ^{7, 8, 9} , PhD

¹ Cancer Education Program, Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada

² Radiation Medicine Program, Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada

³ Department of Radiation Oncology, University of Toronto, Toronto, ON, Canada

⁴ Health Care Human Factors, Techna Institute, University Health Network, Toronto, ON, Canada

⁵ Department of Supportive Care, Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada

⁶ Canadian Cancer Research Alliance, Toronto, ON, Canada

⁷ Education, Technology & Innovation, University Health Network, Toronto, ON, Canada

⁸ Department of Psychiatry, University of Toronto, Toronto, ON, Canada

⁹ Lunenfeld-Tanenbaum Research Institute, Sinai Health System, Toronto, ON, Canada

*these authors contributed equally