Therapist Feedback and Implications on Adoption of an Artificial Intelligence–Based Co-Facilitator for Online Cancer Support Groups: Mixed Methods Single-Arm Usability Study

Yvonne W Leung   ^{1, 2, 3} , PhD ;   Steve Ng   ¹ ;   Lauren Duan   ¹ ;   Claire Lam   ¹ , BA ;   Kenith Chan   ⁴ , MA ;   Mathew Gancarz   ¹ , MMSc ;   Heather Rennie   ^{1, 5} , MA, MSc, RCC, RMFT ;   Lianne Trachtenberg   ^{1, 6} , PhD ;   Kai P Chan   ¹ , MEng, DMin ;   Achini Adikari   ⁷ , PhD ;   Lin Fang   ⁸ , PhD ;   David Gratzer   ^{2, 9} , MD ;   Graeme Hirst   ¹⁰ , PhD ;   Jiahui Wong   ^{1, 2} , PhD ;   Mary Jane Esplen   ² , PhD

¹ de Souza Institute, University Health Network, Toronto, ON, Canada

² Department of Psychiatry, Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada

³ College of Professional Studies, Northeastern University, Toronto, ON, Canada

⁴ Department of Psychology, University of Toronto, Toronto, ON, Canada

⁵ BC Cancer Agency, Vancouver, BC, Canada

⁶ Centre for Psychology and Emotional Health, Toronto, ON, Canada

⁷ Centre for Data Analytics and Cognition, La Trobe University, Melbourne, Australia

⁸ Factor-Inwentash Faculty of Social Work, University of Toronto, Toronto, ON, Canada

⁹ Centre for Addiction and Mental Health, Toronto, ON, Canada

¹⁰ Department of Computer Science, University of Toronto, Toronto, ON, Canada