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Impact of Social Determinants of Health and Demographics on Refill Requests by Medicare Patients Using a Conversational Artificial Intelligence Text Messaging Solution: Cross-Sectional Study

Impact of Social Determinants of Health and Demographics on Refill Requests by Medicare Patients Using a Conversational Artificial Intelligence Text Messaging Solution: Cross-Sectional Study

To our knowledge, no other published study (other than the study by Brar Prayaga et al [21]) has reported a refill adherence solution with results at scale [20]. The closest comparable solution with a large volume of patients is the VEText system for appointment reminders offered by the Department of Veterans Affairs, and we look forward to an in-depth study of that solution.

Rena Brar Prayaga, Ridhika Agrawal, Benjamin Nguyen, Erwin W Jeong, Harmony K Noble, Andrew Paster, Ram S Prayaga

JMIR Mhealth Uhealth 2019;7(11):e15771