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Implementing Systematic Screening and Structured Care for Distressed Callers Using Cancer Council’s Telephone Services: Protocol for a Randomized Stepped-Wedge Trial

Implementing Systematic Screening and Structured Care for Distressed Callers Using Cancer Council’s Telephone Services: Protocol for a Randomized Stepped-Wedge Trial

This stepped-wedge trial rigorously tests the uptake, likely impact, and costs of a structured care approach to distress screening and management across the NSW and Victorian CIS telephone services. The trial compares the effectiveness of a distress screening model using the DT only (ie, usual care) against a 2-staged distress screening model incorporating the DT, Patient Health Questionnaire (PHQ-4), and a referral model (ie, structured care model).

Elizabeth A Fradgley, Anna Boltong, Lorna O'Brien, Allison W Boyes, Katherine Lane, Annette Beattie, Tara Clinton-McHarg, Paul B Jacobsen, Christopher Doran, Daniel Barker, Della Roach, Jo Taylor, Christine L Paul

JMIR Res Protoc 2019;8(5):e12473

Protocol for a Randomized Controlled Trial of Proactive Web-Based Versus Telephone-Based Information and Support: Can Electronic Platforms Deliver Effective Care for Lung Cancer Patients?

Protocol for a Randomized Controlled Trial of Proactive Web-Based Versus Telephone-Based Information and Support: Can Electronic Platforms Deliver Effective Care for Lung Cancer Patients?

Evidence for online peer-support forums and email is promising with a RCT of a multicomponent Web intervention reporting decreased global severity scores in a sample of 325 breast and prostate cancer patients [31]. However, there is no literature regarding Internet-delivered versions of low-intensity community-based support akin to that offered by the CIS service.

Christine L Paul, Allison W Boyes, Lorna O'Brien, Amanda L Baker, Frans A Henskens, Ian Roos, Tara Clinton-McHarg, Douglas Bellamy, Glenda Colburn, Shiho Rose, Martine E Cox, Elizabeth A Fradgley, Hannah Baird, Daniel Barker

JMIR Res Protoc 2016;5(4):e202

Consumer Participation in Quality Improvements for Chronic Disease Care: Development and Evaluation of an Interactive Patient-Centered Survey to Identify Preferred Service Initiatives

Consumer Participation in Quality Improvements for Chronic Disease Care: Development and Evaluation of an Interactive Patient-Centered Survey to Identify Preferred Service Initiatives

Therefore, quality assurance initiatives targeting hospital-based outpatient services have the potential to deliver substantial benefits from both a patient perspective and a health service efficiency perspective. A patient-centered framework is a critical component to improving chronic disease care. Patient-centered care recognizes the values, preferences, and involvement of patients and their loved ones and establishes patients as an expert information source for assessing health care quality [7].

Elizabeth A Fradgley, Christine L Paul, Jamie Bryant, Ian A Roos, Frans A Henskens, David J Paul

J Med Internet Res 2014;16(12):e292