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Improving Electronic Survey Response Rates Among Cancer Center Patients During the COVID-19 Pandemic: Mixed Methods Pilot Study

Improving Electronic Survey Response Rates Among Cancer Center Patients During the COVID-19 Pandemic: Mixed Methods Pilot Study

Participants in the first condition (n=1000) received a lengthy (380-528 words) text-only email discussing the aim of the study, study procedures, and links for more information about the COVID-19 pandemic and the cancer center’s response. Due to cost and time constraints, the subsequent conditions included 250 patients each.

Cassandra A Hathaway, Melody N Chavez, Mika Kadono, Dana Ketcher, Dana E Rollison, Erin M Siegel, Anita R Peoples, Cornelia M Ulrich, Frank J Penedo, Shelley S Tworoger, Brian D Gonzalez

JMIR Cancer 2021;7(3):e30265