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Examples (B) and (C) within Figure 1 show appointment paths for appointment finalization taking 2 and 4 steps, respectively. Appointment paths ending in a cancellation outcome may also take several appointment steps. Figure 1 shows examples (D) and (E) that take 2 and 3 appointment steps, respectively, to a cancellation.
Examples of different appointment paths showing the appointment actions and appointment steps leading to a finalized appointment or cancellation.
JMIR Med Inform 2021;9(3):e23450
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