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Ambulatory parenteral chemotherapy is a common mainstream cancer treatment. Long wait times for chemotherapy can cause patient dissatisfaction and anticipatory nausea [1,2]. At the time of this study, a commonly cited complaint among patients was a long waiting time from check-in to receiving chemotherapy at the Memorial Sloan Kettering Cancer Center’s (MSK) Rockefeller Outpatient Pavilion and Breast and Imaging Center.
JMIR Cancer 2019;5(2):e13217
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