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Desperately Seeking Intersectionality in Digital Health Disparity Research: Narrative Review to Inform a Richer Theorization of Multiple Disadvantage

Desperately Seeking Intersectionality in Digital Health Disparity Research: Narrative Review to Inform a Richer Theorization of Multiple Disadvantage

An evaluation of a video consulting service in Scotland by Wherton et al [41] reported that, as late as 2017, the platforms used for video consultations were designed for videoconferencing rather than video consulting and were expensive, clunky, unreliable, and poorly aligned with clinical workflows. A few years later, bespoke video technologies for health care encounters had been developed; they were cheaper, more agile, and better designed around key workflows.

Laiba Husain, Trisha Greenhalgh, Gemma Hughes, Teresa Finlay, Joseph Wherton

J Med Internet Res 2022;24(12):e42358

Real-World Implementation of Video Outpatient Consultations at Macro, Meso, and Micro Levels: Mixed-Method Study

Real-World Implementation of Video Outpatient Consultations at Macro, Meso, and Micro Levels: Mixed-Method Study

A more fine-grained analysis of the different types of talk, which we will present in a separate publication (Wherton et al, in preparation) likewise confirmed only small and mostly nonstatistically significant differences in categories such as “verbal attentiveness,” “making requests,” “giving information,” and “counseling” (see full list of categories in Multimedia Appendix 2); significant differences were again explained by the material circumstances of the consultation.

Trisha Greenhalgh, Sara Shaw, Joseph Wherton, Shanti Vijayaraghavan, Joanne Morris, Satya Bhattacharya, Philippa Hanson, Desirée Campbell-Richards, Seendy Ramoutar, Anna Collard, Isabel Hodkinson

J Med Internet Res 2018;20(4):e150