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Skip search results from other journals and go to results- 4 Journal of Medical Internet Research
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We conducted four main, interrelated research work packages over the period 2020‐2022: (1) a scoping review of literature [12] to determine the types of digital facilitation relevant to primary care, their effectiveness, and cost-effectiveness; (2) a survey of staff in 156 general practices in 4 regions of England: East of England and North London, North-West, South-West, and West Midlands; (3) a survey of 3051 patients from a sample of general practices in East of England and North London, South-West, and West
JMIR Hum Factors 2024;11:e52516
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Practices responding to the practice survey were entered into a prize draw for 1 of 10 £250 (US $316) vouchers. A voluntary prize draw for 1 of 10 £25 (US $32) vouchers was offered as an incentive for patients participating in the patients survey. Potential patient survey respondents were informed that consent would be assumed upon return of a questionnaire either by post or online.
J Med Internet Res 2024;26:e56528
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A final set of models (Table 4) showed that, regardless of whether patients had tried online booking, those who were aware of it were more likely than patients who were not aware of it to have a positive overall experience of their general practice, see or speak with their preferred GP, be offered a choice of appointment, or report a positive overall experience of making an appointment.
J Med Internet Res 2024;26:e51931
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The use of web-based services has accelerated across primary care in many countries during the COVID-19 pandemic as a means of enabling distanced care [6-10]. Within the NHS, services provided by all primary care practices include booking a consultation (via a practice website or through a web platform linked to a practice website), ordering repeat prescriptions, and accessing electronic health records.
J Med Internet Res 2022;24(7):e33911
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The questionnaire could also be completed by phone via a freephone helpline, which also provided a translation and interpreting facility for patients whose first language was not English. Of the 108,269 initially sampled eligible patients, 71,186 completed the questionnaire (response rate=65.75%).
J Med Internet Res 2019;21(5):e11855
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