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Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

Improving Patient Experience and Primary Care Quality for Patients With Complex Chronic Disease Using the Electronic Patient-Reported Outcomes Tool: Adopting Qualitative Methods Into a User-Centered Design Approach

To address this issue, we will make mobile phones available to participants of our pilots and trials, and make it possible for caregivers to respond on the patient;#8217;s behalf. As noted earlier, patients can also input data via a portal system, which they can access from a home computer or open access computers at libraries.

Carolyn Alice Steele Gray, Anum Irfan Khan, Kerry Kuluski, Ian McKillop, Sarah Sharpe, Arlene S Bierman, Renee F Lyons, Cheryl Cott

JMIR Res Protoc 2016;5(1):e28