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A Multilingual Digital Mental Health and Well-Being Chatbot (ChatPal): Pre-Post Multicenter Intervention Study

A Multilingual Digital Mental Health and Well-Being Chatbot (ChatPal): Pre-Post Multicenter Intervention Study

The Chat Pal chatbot was developed using Rasa (backend; Alan Nichol and Alex Weidauer) and Phone Gap (front end; Nitobi), with communication between backends using HTTP requests or responses (Multimedia Appendix 1). Upon receiving user inputs from the Chat Pal app, the Rasa stack forward the user input to the Rasa Natural Language Understanding unit, which extracts user intentions (intents) and relevant metadata (entities) from the input.

Courtney Potts, Frida Lindström, Raymond Bond, Maurice Mulvenna, Frederick Booth, Edel Ennis, Karolina Parding, Catrine Kostenius, Thomas Broderick, Kyle Boyd, Anna-Kaisa Vartiainen, Heidi Nieminen, Con Burns, Andrea Bickerdike, Lauri Kuosmanen, Indika Dhanapala, Alex Vakaloudis, Brian Cahill, Marion MacInnes, Martin Malcolm, Siobhan O'Neill

J Med Internet Res 2023;25:e43051

A Mental Health and Well-Being Chatbot: User Event Log Analysis

A Mental Health and Well-Being Chatbot: User Event Log Analysis

Rasa (Alan Nichol and Alex Weidauer) is an artificial intelligence (AI)–assisted framework for building contextual chatbots and provides the infrastructure and tools necessary for high-performing, resilient, proprietary contextual assistants. Phone Gap is an open-source framework for developing cross-platform mobile apps, including i Phone and Android.

Frederick Booth, Courtney Potts, Raymond Bond, Maurice Mulvenna, Catrine Kostenius, Indika Dhanapala, Alex Vakaloudis, Brian Cahill, Lauri Kuosmanen, Edel Ennis

JMIR Mhealth Uhealth 2023;11:e43052